Ramsay Health Care is piloting an AI-powered clinical documentation tool titled ‘Ramsay Scribe’. Image credit: Ramsay Health Care/LinkedIn. LinkedIn The tool is designed to enable reduce the time clinicians spend on manual notetaking. “This improves efficiency, supports compliance with documentation standards, and most importantly, enhances the patient experience by allowing clinicians to dedicate more attention to direct care," Ramsay’s group chief data and digital officer Dr Rachna Gandhi told iTnews. “Additionally, it provides more structured and complete patient records, which can contribute to better decision-making and continuity of care." Ramsay Scribe is currently being trialled at St Andrew’s Ipswich Private Hospital in Queensland, with the operator describing the tool as “another step in our commitment to leveraging AI for better patient outcomes, supporting our dedicated people, and driving sustainable transformation”. Ramsay Health Care created the tool after identifying a need to enhance clinical documentation efficiency while reducing administrative burden on clinicians. “By leveraging AI-powered tools like Ramsay Scribe, we aim to improve workflow productivity, reduce burnout, and allow clinicians to focus more on patient care rather than paperwork," Gandhi said. “The growing advancements in AI and speech-to-text technology provided an opportunity to implement a solution that enhances both accuracy and speed in documentation." Initial research and planning began in mid-2024, progressing to prototyping and testing in "mid-late 2024" and the pilot in January 2025. "We plan to continue our rollout across key sites in coming months," Gandhi said. “This phased approach has allowed us to refine the tool based on real-world clinician feedback while ensuring a smooth implementation." She added the healthcare provider is continuing to “refine Ramsay Scribe based on user feedback and is expanding its use across additional specialties and clinical settings.” “We are also exploring potential AI enhancements, such as real-time summarisation and predictive text capabilities, to further improve efficiency.” Gandhi said Ramsay Health Care worked with an outside company, T-Pro, to ensure the tool was "optimised for the clinical environment". “Most importantly, we engaged with our frontline healthcare teams to ensure that the solution meets their needs, is practical, intuitive and seamlessly integrates into existing workflows”. According to Gandhi “feedback from clinicians has been overwhelmingly positive”, with many “noting significant reductions in time spent on documentation and improved workflow efficiency”. “Staff have also appreciated the tool’s ease of use and seamless integration into their daily routines. From a patient perspective, they will benefit from more engaged and present clinicians who can focus on delivering high-quality care without extensive manual documentation.” Ramsay Scribe is a “key component" of the healthcare provider's digital transformation strategy.