Macquarie Backs AI Start-Up, Placing Avatar Workers in Finance and HR
Australian Financial Review
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Details
- Date Published
- 8 Sept 2025
- Priority Score
- 2
- Australian
- Yes
- Created
- 9 Sept 2025, 07:08 pm
Description
The financial services giant is investing in and has become the first client of artificial intelligence start-up Future Secure AI.
Summary
Macquarie Bank is investing in Future Secure AI, a start-up focused on deploying digital avatars for back-office roles in finance and human resources. The initiative involves AI "employees" with distinct human-like avatars managed by a human supervisor, the 'human in the loop.' This development signals a growing interest in leveraging AI for administrative efficiency within the financial services sector. While innovative, the article primarily explores AI implementations with limited direct discourse on addressing existential AI risks or specific global safety frameworks. The emphasis on back-office applications raises questions about job displacement and workflow management, highlighting governance implications.
Body
CompaniesFinancial ServicesAIPrint articleAngira BharadwajandEdmund TadrosSep 10, 2025 – 5.00amSaveLog inorSubscribeto save articleShareCopy linkCopiedEmailLinkedInTwitterFacebookCopy linkCopiedShare via...Gift this articleSubscribe to gift this articleGift 5 articles to anyone you choose each month when you subscribe.Subscribe nowAlready a subscriber?LoginMacquarie will trial the use of digital workers for back-office roles in its finance and human resources departments as part of the financial services giant’s investment in artificial intelligence start-up Future Secure AI.The trial will deploy Future Secure’s technology, which creates teams of AI employees, each with their own human name and face. The teams are managed by a human supervisor, referred to as the “human in the loop”.Loading...Angira Bharadwajis a banking and financial services reporter for The Australian Financial Review.EmailAngiraatangira.bharadwaj@nine.com.auEdmund Tadrosleads our coverage of the professional services sector. He is based in our Sydney newsroom.EmailEdmundatedmundtadros@afr.com.auSaveLog inorSubscribeto save articleShareCopy linkCopiedEmailLinkedInTwitterFacebookCopy linkCopiedShare via...Gift this articleSubscribe to gift this articleGift 5 articles to anyone you choose each month when you subscribe.Subscribe nowAlready a subscriber?LoginLicense articleFollow the topics, people and companies that matter to you.Find out moreRead MoreFetching latest articlesDion Lee lost his business. He’s backLauren SamsThe one dish worth $1.4m a year to this iconic Sydney restaurantThe CEO who found her mojo when she demoted herselfHow this top lawyer made partner at 29Rachael Bolton and Mandy CoolenWhy PwC’s CEO spends every Sunday on AI ‘homework’We’ve run a 4-day week for years. Here’s what nearly killed it‘Top tier of the gods’: 5 aged wines reaching Australian palatesMax AllenWhy this luxury watch brand has decided it’s time to go digitalWhy Chanel is sticking its oar into a university boat raceTony built a $2b company in 25 years. He’s never sold a shareJames ThomsonPratt settlement keeps Waislitz in control of Thorney empirePub king Arthur Laundy has a court double date