Exclusive:Major businesses like Woolworths and Bunnings have started using AI during the hiring process, but most Australians are against it, according to a nine.com.au reader poll.Of 546* readers surveyed, 80 per cent said AI job interviews should not be a normal part of the hiring process for retail jobs.And 83 per cent said they shouldn't be part of the hiring process for corporate roles either.READ MORE:History made as Half Yours wins Melbourne Cup"AI screening of resumes has been proven to miss good candidates," one respondent told 9news.com.au.They called AI job interviews a "truly terrible idea for retail, or anywhere requiring customer service skills".Another called using AI for job interviews "sheer laziness" on the part of the employer looking to hire new staff."Half of the reason you hire someone is personality, how you get on, how they will fit in - AI cannot see any of that," one person said.Some respondents also cited security concerns, as it's not always made clear how the information collected by AI in hiring processes may be used or stored.Though fewer than 10 per cent of respondents had experienced an AI job interview themselves, those who did mostly described it as a negative experience.As did NSW local Jamie, who previously told 9news.com.au he wasrejected from an entry-level role at Woolworths after two AI interviews.Woolworths declined to comment at the time, however 9news.com.au understands Woolworths uses AI as part of its hiring process for store roles.Bunnings chief people officer Damian Zahra confirmed Bunnings also uses AI as part of its hiring process for some roles."We use an online automated chat interview in the early stages of the application process," he told 9news.com.au."We rely on the expertise of our internal recruitment team when selecting candidates and all applications are reviewed by our team, followed by in-person interviews to ensure their skills and experience make them a good fit."A Coles spokesperson told 9news.com.au it uses some automation tools in the hiring process.These are used "to help efficiently identify candidates whose skills, experience and preferences best align with our available roles".The spokesperson confirmed "every application is reviewed by a person before any decision is made".READ MORE:RBA dodges Cup Day surprise but makes rates vowAI job interviews are becoming more common despite the fact 80 per cent of Aussies are against it.(Nine/Getty)Just one per cent of nine.com.au readers said they had a positive experience with an AI job interview.A further 79 per cent of Aussies confessed they're concerned about how AI is being used in recruitment these days, from CV scanners to AI interviews.Unfortunately for them, it's only going to become more common in the future.Giuseppe Carabetta, an associate professor of workplace and business law at the University of Technology Sydney, said the best thing jobseekers can do is learn how to adapt to AI hiring processes.There's currently no legislation that directly regulates the use of AI in recruitment.Nor is there any direct legal right for jobseekers to request a human interview instead of an AI one.READ MORE:Tragic end to medieval tower collapse in Rome"Candidates can otherwise, I suppose, look for employers that still emphasise 'traditional' recruitment methods – and target those," he said."Other than that, trying to understand how AI works in this context – in terms of how it picks up tone or expressions or jargon – might help."*The nine.com.au poll, which runs once a fortnight, canvases the views of the Nine audience on 9Nation, which is an online community of our readers and viewers.Have you got a story? Contactreporter Maddison Leach atmleach@nine.com.auDOWNLOAD THE 9NEWS APP: Stay across all the latest in breaking news, sport, politics and the weather via our news app and get notifications sent straight to your smartphone. Available on theApple App StoreandGoogle Play.