Australian logistics technology giant WiseTech Global will cut about 2000 jobs over the next two years as it pivots heavily towards artificial intelligence, a move that will reshape nearly a third of its global workforce.The company confirmed the redundancies would affect about 29 per cent of staff across 40 countries, with some teams expected to be slashed by as much as half.Product and development, along with customer service roles, will be among the first impacted as AI is rolled out across both its software platforms and internal operations.WiseTech employed more than 3600 people worldwide as of June 30, 2025.Chief executive Zubin Appoo signalled a dramatic shift in how the company built and delivered its technology.“Software development has experienced its most significant shift in decades,” Mr Appoo said.WiseTech Global chief executive Zubin Appoo said the company was undergoing its ‘most significant shift in decades’ as it embraces artificial intelligence and moves away from manually writing code.“I am prepared to say this clearly: The era of manually writing code as the core act of engineering is over. “AI amplifies the productivity of our expertise in logistics and trade, the rich datasets that WiseTech holds, and the network advantage that we have built over 30 years. And it allows us to move faster from ideas to real customer value through the efficiencies it brings in software development and product creation.”One of the hardest-hit areas is expected to be US-based cloud computing business E2open, which WiseTech recently acquired. That division’s workforce could be slashed by up to 50 per cent.The company revealed its net profit fell 36 per cent to $US68.1m ($A96.5m) in the six months to December 31, mainly due to costs from integrating E2open. Revenue, however, surged 76 per cent to $US672m ($A951.6m). WiseTech pointed to underlying profit, which rose 2 per cent to $US114.5m ($A161.4m), as a clearer measure of performance, The company will pay an interim fully franked dividend of 6.8 cents per share on April 10.WiseTech founder and executive chair Richard White.Industry experts said WiseTech’s AI-driven workforce restructure reflected a broader global trend. TP Australian vice-president of customer experience strategy Richard Valente said the move was not just about cutting costs but a “structural reset of the workforce”.“This isn’t a cyclical job cut. It’s a structural reset of the workforce,” Mr Valente said, noting that AI is reshaping how companies allocate human roles. “The era of large, transaction-processing teams is ending. The future workforce will manage AI systems, interpret complex data and step in when things go wrong.”Mr Valente warned that organisations needed to balance automation with human capability.“If companies treat AI purely as a productivity tool, they risk eroding trust. Customers will still want empathy, reassurance and human judgment,” he said.“The real competitive edge won’t come from AI alone, it will come from how effectively organisations retrain, redeploy and empower their people to work alongside it.”