WiseTech Global Cuts Jobs Due to AI: Developer and Customer Service Positions Affected
Australian Financial Review
ENRICHED
Details
- Date Published
- 25 Feb 2026
- Priority Score
- 2
- Australian
- Yes
- Created
- 25 Feb 2026, 11:30 am
Description
The logistics software giant says the redundancies, almost 30 per cent of its staff, are part of the “most significant shift in decades” towards automation.
Summary
WiseTech Global, a logistics software company, is eliminating up to 2,000 jobs, focusing on replacing human labor with AI-driven solutions to enhance productivity without impacting its logistics platform negatively. The massive job cuts, representing about 30% of its workforce, are portrayed as part of a significant shift towards automation, highlighting the pressures and opportunities AI poses to traditional job roles. This development points to broader trends in global industries where AI is reshaping employment landscapes and business operations. While not directly addressing existential risks, this case study exemplifies the economic transformations and labor dynamics influenced by AI proliferation.
Body
TechnologyEarnings seasonPrint articleTess BennettTechnology reporterUpdated Feb 25, 2026 – 3.39pm, first published at 10.09amFollow our live coverage of the February 2026 ASX reporting seasonWiseTech Global is axing up to 2000 jobs and embracing artificial intelligence to develop software and serve customers as it attempts to convince investors that automation will make it more productive but not undercut its lucrative logistics platform.Loading...Tess Bennett is a technology reporter with The Australian Financial Review, based in the Brisbane newsroom. She was previously the work & careers reporter. Message Tess on Signal: @tessbennett.02. Connect with Tess on Twitter. Email Tess at tess.bennett@afr.comSaveLog in or Subscribe to save articleShareCopy linkCopiedEmailLinkedInTwitterFacebookCopy linkCopiedShare via...Gift this articleSubscribe to gift this articleGift 5 articles to anyone you choose each month when you subscribe.Subscribe nowAlready a subscriber? LoginLicense articleFollow the topics, people and companies that matter to you.Find out moreRead MoreEarnings seasonWisetech GlobalRichard WhiteAIJobsFetching latest articles