AI at Telstra AI at Telstra Artificial intelligence offers Australia a massive opportunity – potentially a bigger shift than the arrival of mobile and the internet. How Telstra is reinventing itself with AI By making AI a cornerstone of how we improve customer experiences, strengthen network resilience and enable our people, we've already seen major gains - and we're just getting started. How Telstra is building AI capability across its workforce AI is already helping us work smarter and deliver better experiences for our customers, but we know that only people can truly connect with other people. Building Trust in the Age of AI How we use artificial intelligence is just as important as what we use it for. Why? Because Australia’s opportunity to benefit from AI, the success of our AI strategy, and the trust of our customers and the Australian community depend on it. Take a read of our latest corporate strategy Connected Future 30 is a five-year strategy to drive growth and help enable Australia's digital future. AI is a central enabler of this.  Read our strategy