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Supermarket Shopping Set to Transform as AI Booms, Says Coles CEO Leah Weckert

Australian Financial Review

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Details

Date Published
27 Feb 2026
Priority Score
2
Australian
Yes
Created
28 Feb 2026, 11:45 pm

Authors (1)

Description

A surge in e-commerce sales is an indicator of what’s coming next in the grocery sales. And, yes it’s all about AI.

Summary

The article highlights a potential transformation in the retail sector, driven by artificial intelligence, as forecasted by Coles CEO Leah Weckert. AI technologies will streamline shopping experiences, allowing consumers to automate their grocery shopping through digital assistants, which could further evolve to include advanced robotics handling deliveries and stock management. While the article touches on AI's growing influence, its primary focus is on retail industry changes rather than existential AI risks. This discussion is relevant in demonstrating the pervasive expansion of AI capabilities within Australian markets, underpinning strategic shifts in traditional industries like retail, but it lacks a deep dive into the broader implications for AI safety or governance.

Body

CompaniesChanticleerPrint articleFeb 27, 2026 – 2.40pmFor most of us, supermarket shopping follows a familiar pattern: scrawl out a list, get in the car, drive to a local store, park the car and return an hour or so later, probably after a nice chat with the person at the checkout.But Coles chief executive Leah Weckert can see a time when tomorrow’s customer might not even know they’ve shopped with the retail giant. They’ll instruct their agent to plan out the week’s meals and then that agent (or another one) will jump onto Coles’ website, make a series of purchases and have them delivered. Who knows, maybe one of Elon Musk’s humanoid robots might put the groceries away – if you ask nicely.Loading...James Thomson is senior Chanticleer columnist based in Melbourne. He was the Companies editor and editor of BRW Magazine. Connect with James on Twitter. Email James at j.thomson@afr.comSaveLog in or Subscribe to save articleShareCopy linkCopiedEmailLinkedInTwitterFacebookCopy linkCopiedShare via...Gift this articleSubscribe to gift this articleGift 5 articles to anyone you choose each month when you subscribe.Subscribe nowAlready a subscriber? LoginLicense articleFollow the topics, people and companies that matter to you.Find out moreRead MoreChanticleerEarnings seasonAIColes SupermarketsLeah WeckertWoolworthsOpinionFetching latest articles